Contact

How to find us

Address

Rykestraße 22
10405, Berlin

Getting here

  • U2 Eberswalder Straße or U2 Senefelderplatz – both just a few minutes’ walk away.
  • Tram M2/M10 Prenzlauer Allee/Danziger Str. – just around the corner.

Opening hours

Mon
Closed
Tue – Fri
10:00 – 20:00
Sat
10:00 – 18:30
Sun
Closed
Questions? Call us (+49) 177 7201126

Get in touch

  • Phone and e-mail

    Phone: (+49) 177 7201126 · E-mail: [email protected]

    We usually reply within one working day.

  • Address and opening hours

    Rykestraße 22, 10405 Berlin

    Tuesday to Friday 10:00–20:00, Saturday 10:00–18:30, closed Sunday and Monday.

Good to know before your first visit

  • Booking and changing appointments

    The easiest way to book is online – around the clock, including evenings and weekends. You can see all available slots at a glance.

    Can’t make your appointment? Please let us know as early as possible, by phone or e-mail, so another client can take the slot.

  • Your visit to the studio

    The studio is at Rykestraße 22 in Berlin Prenzlauer Berg, on a quiet side street. Faircare is a women-only studio.

    Feel free to arrive a few minutes early so you can settle in. Before every treatment, we briefly talk about your wishes and any limitations.

We reply personally

Whether you have a question about a treatment, a gift voucher or finding the right appointment, your message comes straight to us. We reply personally, usually within one working day. If you’re not sure which treatment suits you, just tell us briefly what you would like – we’ll suggest a treatment that fits. For a quick chat, you can also call us during opening hours.

Inna talks with a smiling client who sits on the treatment bed wrapped in a turquoise towel.

We look forward to hearing from you

Inna welcomes a client wrapped in a large dark blue Faircare bath towel in the treatment room.

Write to us, give us a call or book your appointment online – whatever suits you best.

Frequently asked questions about getting in touch

How quickly do you reply to my message?

Usually within one working day. We reply to you personally.

Can I also book an appointment by phone?

Yes, you can reach us by phone during opening hours. You can book online around the clock.

How do I cancel or reschedule an appointment?

Please let us know as early as possible, by phone or e-mail. That way another client can take the slot, and we’ll find a new time together. You can book your appointment online.

What information helps with my enquiry?

Just tell us briefly which treatment you’re interested in, when you’re available and whether you’ve recently had other treatments. That helps us reply faster and more precisely.

Can I get advice before booking?

Yes. If you’re unsure which treatment suits you, write to us or give us a call. Every treatment also begins with a short chat about your wishes. You can book your appointment online.

Where can I get a gift voucher?

You’ll find vouchers in our gift shop. If you have a special request, just write to us.